windows 10 control panel "scan for hardware changes" freezes windows 10

Question

I have run DISM and DSC /scannow

run scan for hardware changes (all inclusive or with any heading selected) and after 5 seconds or so, a complete freeze

this is on a very recent completely clean install of windows 10 on a clean ssd drive and minimal installation of software

Answer 1

Here are the steps I took before submitting this problem. Rather than reinstalling, which seems tedious and of possibly just repeating the corruption, would you be kind enough to review these steps and tell me how I could get such results from a corrupted installation?

Here:

maintenace win 10 Oct 20 2020

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.572

Image Version: 10.0.19041.572

[==========================100.0%==========================] No component store corruption detected.

The operation completed successfully.

C:\Windows\system32>

************************************************************

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.572

Image Version: 10.0.19041.572

[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

**************************************

C:\Windows\system32>DISM.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.19041.572

Image Version: 10.0.19041.572

[=====                      10.0%                          ]

[==========================100.0%==========================]

The operation completed successfully.

*****************************************

sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

***********************************************************************************************************************

end of my message.

Answer 2

Hi, I'm a Microsoft specialist.

Your operating system may be corrupted, perform a new download of an iso and reinstall the operating system again.

I hope I helped, please participate in the evaluations, thanks for your attention.

Lilian.