Windows PC Bricked

Question

Recently I ran a executable file, which had malware in it, it corrupted all my windows files, and deactivated my windows license, i'm not sure on what to do, I have tried SFC /scannow, and some other fixes, but it simply did not work, if anyone could drop some suggestions it would help! I have also tried to factory reset, but I think the recovery drivers got corrupt aswell, i've heard resetting a PC through usb using windows media tool would work, but i'm not sure how that works, if anyone could help that would be nice! thanks.

Answer 1

Hi Glattic

I am Dave, an Independent Advisor, I will help you with this . . .

If this was caused by malware, then the best option is to backup your personal files and clean install Windows 10, to be sure the infection has been removed, since the reset option is not working for you . . .

You can reinstall Windows 10 at any time and it will not cost you anything !

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues