Missing offline conversions

Question

I am using the Bing Ads Bulk API to upload offline conversions. The upload process works fine. The file is accepted and I get a Completed status with no errors. However, when I view the Conversion Goal in the Advertising UI, I generally only see around 70% of of the conversions that I submitted. I am wondering what might be happening to the other 30% and is there a way I can troubleshoot this in more detail?

Thanks,
Tracy

Answer 1

@Tracy Rojas - Apologies for the delay. In this case please contact support to investigate details for your account.