Windows spotlight and background apps problem

Question

The lock screen cannot change the wallpaper very long time. I go to the setting -> personalization -> lock screen and set the "windows spotlight" in the background. However, it still shows blank every time when I enter the personalization page.

Secondly, when I enter setting -> privacy -> background apps, it is unexpectedly quit every time.

Please fix up these two problems.

Answer 1

I don't find this:

"Press Start to open Start menu then right click the Settings(Gear Icon)

Select More > Apps Settings

Click Reset

Restart your PC "

Answer 2

Hello light_11,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. Did you made any changes recently? When was the last time it was working properly? What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver

Kindly try the suggested methods below.

**Reset Setting app

Press Start to open Start menu then right click the Settings(Gear Icon)

Select More > Apps Settings

Click Reset

Restart your PC

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/help/402652...

After that, Restart your PC

**Re-register Settings app and built-in apps via Powershell

Windows key+X then select Windows Powershell (Admin)

copy paste the commands below one at a time then press Enter. Please ignore the red errors and let the process complete.

Get-AppXPackage -AllUsers -Name windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your Computer

I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV

Independent Advisor