Cannot download files

Question

windows 10 pro.

every thing was working fine until it wasn't - new install, few days old.

I stopped being able to download large files from a browser.

was using Firefox, but the problem also persists with Edge.

Files bigger thaan a couple of MB fail. Edge gives no feedback, Firefox gives " xxx could not be saved, because the source file could not be read.  Try again later, or contact the server administrator"

In addition, any installation .exe which requires downloading data (such a chrome, firefox, logitech g hub) fail.

other downloaders, such as steam, work fine. This leads me to believe that the problem is in %localappdata% temp file.

I have made sure the temp file has the correct permissions,

tried diabling UAC and windows defender, no other anti-virus is installed.

tried running everything as administrator.

sfc/ scannow

returns no integrity violations

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

returns no corruption detected.

dont know what else to try.

Answer 1

I have the same issue and found a way to solve it, at least for the moment.

Following advice helped me and a few others and might also work for you. Please try this out only, when you have already some experience in applying changes in the Windows 10 registry.

Open regedit and go to the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile

On the right side of the registry editor you will find the entries for NetworkThrottlingIndex and SystemResponsiveness. Before you apply any changes, please note your current entries at the relevant network parameters!

Modify them to the values as stated below:

Registry Value                       DWORD-Wert (32 bit)

                                                      Hexadecimal

NetworkThrottlingIndex                     ffffffff

SystemResponsiveness                          a

Re-boot Win10 and check whether the problem is solved.

If it didn't work, use again the registry editor and put in the original values you noted beforehand.

Answer 2

Hi,

I'm Independent Advisor not Microsoft employee or support person. I have deep enough Windows knowledge and you may trust me. It's a pleasure for me to help others and I'll do all my best to help you.

Please try to use third party Download Master or Download Manager tools for downloading. They may provide enhanced diagnostic in some cases.

Run chkdsk C: /scan command and see if some errors will be found.