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Windows Installation Problems

Anonymous
2020-11-16T14:44:48+00:00

Hi there, I'm trying to install Windows on my computer, but it just shows a Windows logo with no spinning dots.

After I choose to boot my USB drive in the BIOS, a flashing underscore will appear on the top left for around 10 seconds, then the Windows logo just appears with no spinning dot. I have tried redoing Windows Installation Media, and my USB is configured to NTFS.

I have previously installed Windows on my SSD, but on an Intel platform. I have an SSD and a HDD and haven't formatted both yet. Could this be the problem? My specs are as listed below. Thanks for the help!

Ryzen 5 5600X

Asrock B550M Pro4

Samsung PM830 128gb

Toshiba P300 1TB

Corsair Vengeance LPX 3200mhz 16gb

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-11-18T12:14:06+00:00

    Hi,

    nobody seems to have asked yet, but is the Media Creation Tool the latest, or you just used an old copy, you had on your legacy PC? Windows on Ryzen can't be installed using older installation media, because Microsoft didn't include the new chipset drivers while AMD was dormant in the CPU market.

    Moreover, I've encountered your issue before myself, and usually it took only a couple reboots to get it into the installer. In my case it was the USB drive that occasionally got stuck during the boot process, while it worked pretty fine with everything else. As some have already suggested, using a different USB drive might solve the issue.

    You can also try installing in UEFI mode. UEFI requires the USB drive to be formatted as FAT32, but sometimes motherboard manufacturers allow you to use exFat, too (it's not standard though). That's because a standard 64-bit media won't fit on a USB drive due to the 4GB file size restriction enforced by FAT32. You can go around that with 2 USB drives though. One formatted as FAT32 with the whole media content on it without the install.wim file, while the other formatted as NTFS with just the install.wim file inside the "sources" folder. Once the boot process is complete and you enter the setup screen, but before you click anything, just switch the USB drives and the installation will proceed without issues. You can either use Rufus or DiskPart to prepare the USB drive/s for the task.

    I hope it helps, but before anything, update the BiOS firmware.

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  2. Anonymous
    2020-11-17T01:38:42+00:00

    If Bios has it default values, I recommend you to open a case to motherboard support.

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  3. Anonymous
    2020-11-16T15:16:11+00:00

    Hi Tien, my name is Jose. I'm an Independent Advisor and a Windows user like you. I'll be glad to help you today.

    Have you edited the Default bios settings?

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  4. Anonymous
    2020-11-17T02:07:43+00:00

    Sure thing, thank you!

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  5. Anonymous
    2020-11-16T21:59:21+00:00

    Hi Jose, thanks for your help.

    I've turned on XMP but since then have resetted the bios to its default settings.

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