Can't boot into Windows. Multiple BSOD errors preventing a boot.

Question

I am unable to boot into Windows 10 at this time.

What I don't want to do:

• Reinstall Windows

What I can't do:

• Automatic System Recovery
• Windows Reset
• Windows Refresh
• Uninstall Updates
• Use Restore Points (I don't have any)

What I've tried:

• Booting into windows normally (Doesn't work, clearly)
• DISM using the install.wim from the latest windows 10 iso (Operation completed successfully but it had no effect on the ability to boot)
• Upgrade installing Windows 10 from flash drive in safe mode/recovery environment (Wouldn't let me)
• sfc /scannow (did work once but it had no effect on the ability to boot)
• Using WinDBG to inspect the Minidump files. I'll attach those here if possible.
• Replacing the executables which the minidump says failed
• The above mentioned can't section

What I can do:

• Boot into Safemode with Command Line
• Boot into Recovery Environment
• Boot into other operating systems
• Move files using recovery environment or safemode

So far, the BSODs that ive gotten include:

CRITICAL_PROCESS_DIED

BAD_SYSTEM_CONFIG_INFO

0xc000000e

Minidumps:

https://www.solidfiles.com/v/P4VrKNARXrWqK

https://www.solidfiles.com/v/zRvaZ64RkjYZ8

https://www.solidfiles.com/v/YqdnB33LQPDpp

https://www.solidfiles.com/v/keNDqWaBMZAgV

.

Any help is appreciated.

I implore you to look through the minidump files if you're able to. I'm not quite sure how to make sense of them...

Answer 1

I went ahead and ran WinDBG, the windows debugging suite, from my laptop (my desktop is the one not booting) via an ethernet link cable and I found the crash during boot. I'm not sure what to make of it, however. Do you know? If not, do you know someone I could ask about this?

This is what WinDBG gave me:

*** An Access Violation occurred in C:\WINDOWS\system32\services.exe:

The instruction at 00007FF94B6AA855 tried to read from a NULL pointer

*** enter .exr 0000008E4207EB30 for the exception record

***  enter .cxr 0000008E4207E640 for the context

*** then kb to get the faulting stack

Break instruction exception - code 80000003 (first chance)

ntdll!RtlUnhandledExceptionFilter2+0x364:

0033:00007ff9`6c430514 cc              int     3

0: kd> .exr 0000008E4207EB30

ExceptionAddress: 00007ff94b6aa855

ExceptionCode: c0000005 (Access violation)

ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000000

Parameter[1]: 0000000000000000

Attempt to read from address 0000000000000000

0: kd> .cxr 0000008E4207E640

rax=0000000000001101 rbx=0000000000000000 rcx=0000008e4207edd8

rdx=0000000000000000 rsi=0000000000000000 rdi=0000008e4207edd8

rip=00007ff94b6aa855 rsp=0000008e4207ed50 rbp=0000008e4207f0d0

r8=000000000000038f  r9=0000000000000000 r10=00000fff2d875cc5

r11=0000000000000220 r12=0000000000000000 r13=000001f463e721d0

r14=00007ff79534e000 r15=0000000000000001

iopl=0         nv up ei pl zr ac po nc

cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010256

0033:00007ff94b6aa855 6641393451      cmp     word ptr [r9+rdx*2],si ds:002b:0000000000000000=????

0: kd> kb

*** Stack trace for last set context - .thread/.cxr resets it

# RetAddr               : Args to Child                                                           : Call Site

00 0048004300000002     : 000001f463ee58e0 000001f463845b20 0000008e4207f1b8 000001f463845b20 : 0x00007ff94b6aa855

01 000001f463ee58e0     : 000001f463845b20 0000008e4207f1b8 000001f463845b20 00007ff94b6abae4 : 0x0048004300000002

02 000001f463845b20     : 0000008e4207f1b8 000001f463845b20 00007ff94b6abae4 0000000000000000 : 0x000001f463ee58e0

03 0000008e4207f1b8     : 000001f463845b20 00007ff94b6abae4 0000000000000000 0000008e4207f1b8 : 0x000001f463845b20

04 000001f463845b20     : 00007ff94b6abae4 0000000000000000 0000008e4207f1b8 0000000000000000 : 0x0000008e4207f1b8

05 00007ff94b6abae4     : 0000000000000000 0000008e4207f1b8 0000000000000000 0000000000000000 : 0x000001f463845b20

06 0000000000000000     : 0000008e4207f1b8 0000000000000000 0000000000000000 007200630069004d : 0x00007ff94b6abae4

0: kd> .exr 0000008E4207EB30

ExceptionAddress: 00007ff94b6aa855

ExceptionCode: c0000005 (Access violation)

ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000000

Parameter[1]: 0000000000000000

Attempt to read from address 0000000000000000

0: kd> kb

*** Stack trace for last set context - .thread/.cxr resets it

# RetAddr               : Args to Child                                                           : Call Site

00 0048004300000002     : 000001f463ee58e0 000001f463845b20 0000008e4207f1b8 000001f463845b20 : 0x00007ff94b6aa855

01 000001f463ee58e0     : 000001f463845b20 0000008e4207f1b8 000001f463845b20 00007ff94b6abae4 : 0x0048004300000002

02 000001f463845b20     : 0000008e4207f1b8 000001f463845b20 00007ff94b6abae4 0000000000000000 : 0x000001f463ee58e0

03 0000008e4207f1b8     : 000001f463845b20 00007ff94b6abae4 0000000000000000 0000008e4207f1b8 : 0x000001f463845b20

04 000001f463845b20     : 00007ff94b6abae4 0000000000000000 0000008e4207f1b8 0000000000000000 : 0x0000008e4207f1b8

05 00007ff94b6abae4     : 0000000000000000 0000008e4207f1b8 0000000000000000 0000000000000000 : 0x000001f463845b20

06 0000000000000000     : 0000008e4207f1b8 0000000000000000 0000000000000000 007200630069004d : 0x00007ff94b6abae4

0: kd> .frame 0n0;dv /t /v

00 0000008e4207ed50 0048004300000002     0x00007ff9`4b6aa855

Unable to enumerate locals, Win32 error 0n318

Private symbols (symbols.pri) are required for locals.

Type ".hh dbgerr005" for details.

Answer 2

Okay, so I ran chkdsk /f and it managed to fix some wrongly allocated free space, but it had no change on the ability to boot.

I've been doing some thinking actually about what update failed. I was upgrading from the last version before 2004, to 2004.

Answer 3

It might be due to bad sector in hard disk, try run the following command too:

chkdsk /f 

And press enter and let it runs and see what is the result.

Answer 4

I don't recall installing any program or application before this problem started. I did, however, unsuccessfully install some updates to windows. I don't recall what those updates were though. 

As stated already, I tried uninstalling previously installed updates, however, the process fails.

Answer 5

Did you installed any program or application before this problem started?

From Windows Recovery Environment, try uninstall previous installed update.