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Unable to configured Override SCOM 2012 R2

Winnie Xu 1 Reputation point
2021-06-03T03:41:18.68+00:00

Hi,

We are unable to configure any override at the moment. There's no tickbox under the override colume when we open the override window.
Has anyone got a fix for this issue?

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. Leon Laude 85,776 Reputation points
    2021-06-03T06:28:58.877+00:00

    Hi @Winnie Xu ,

    Do you mean that you cannot create any override for any Rule/Monitor at the moment?
    Can you provide an example of what you're trying to override?

    Please check the Operations Manager event log on your SCOM management servers for any errors.

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Best regards,
    Leon

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  2. CyrAz 5,181 Reputation points
    2021-06-03T07:01:22.67+00:00

    That kind of beahvior is often because of a High DPI monitor, the SCOM console doesn't work very well with that, especially when accessed through RDP.
    Read here : https://social.technet.microsoft.com/Forums/Lync/en-US/d84566a5-55fb-4911-9c2a-8daa33d7a829/unable-to-override-monitors-in-scom-2016-as-the-override-checkbox-doesnt-appear-for-some-admins

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  3. System Center guy 691 Reputation points
    2021-06-03T07:26:52.85+00:00

    What is your user SCOM user role? May be a permission issue.
    Roger

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