This error message is accompanied by the message "unable to record at this time". Windows defender does not find any threats.
Error "-2017128443"
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi there,
Whenever I open up my lock screen, I see the error "-2017128443". Should I be worried if I see this error?
Thanks for any help.
Windows for home | Windows 10 | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
3 answers
Sort by: Most helpful
-
Anonymous
2020-11-22T17:56:46+00:00 -
Anonymous
2020-11-23T03:43:43+00:00 Please provide details about whether you have the Xbox Game DVR installed/enabled and what, if any steps you took with respect to the link.
-
Anonymous
2020-11-22T19:44:39+00:00 Hi and thanks for reaching out. My name is William, I’m an Independent Advisor. I'll be happy to help you out today.
Sounds like an issue related to the Xbox app installed, specifically the game DVR app. Refer to this article for various methods to fix: Link removed by moderator - contained eight different recommendations to use a PUP that is reported to cause problems for consumers. You might want to reviewhttps://answers.microsoft.com/en-us/windows/forum/apps_windows_10-win_xbox-winpc/windows-10-game-bar-error-cant-record-right-now/97a20004-0c62-46e3-ac0d-99cb4126e3e9
Disclaimer - The above link is not a Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.