Live Mail, Can't send emails

Question

When using Windows live mail I can receive messages but whenever I send a message it goes into Outbox but will not send.

I can send emails form my phone (ios) and also from another email account within Live Mail on my PC.

Any ideas welcome...

Answer 1

Windows Live Mail cannot send, but it Receives OK

All e-mail programs (including Windows Live Mail) use one port to send messages, and a different port to receive them.

This error, where you can send but not receive (or the other way round), is a classic sign that you are specifying the wrong port number for the one (send or receive) which is not working.

Don't make the mistake of assuming that because you didn't alter the e-mail settings, the port number can't have changed. Corruption can occur from many causes.

These account settings aren't stored in the Windows registry. Each account has a configuration file called account{GUID}.oeaccount in the account's folder within the store folder (i.e. a file with the file type .oeaccount).

I've never actually known an .oeaccount file get corrupted, but there's always a first time.

It's an XML file (readable in Notepad), which contains all the account settings. These settings are viewable in the account's Properties: in the left-hand folders pane of Windows Live Mail, right-click on the e-mail account's name (e.g. someone @hotmail.com), then click on "Properties". The settings are found on three of the tabs there: "Servers", "Advanced" and "IMAP".

Check that your settings are correct.

The following settings are what you need with Hotmail.

If you use something other than Hotmail, do a Google search for its settings, but usually EVERYTHING will be the same EXCEPT the server address and port number. Alternatively, the correct settings you need to use will be available on the website of your Email Service Provider.

IMAP Settings (for Hotmail):

  Incoming Mail -

    Server type: IMAP

    Server address: imap-mail.outlook.com (Port: 993)

    SSL required: Yes

    Authenticate using: Clear text

    Logon Username: YourName @hotmail.com  { Your details

  Outgoing Mail -

    Server type: SMTP

    Server address: smtp-mail.outlook.com (Port: 25 or 587)

    Requires SSL: Yes

    Requires Authentication: Yes

POP3 Settings (for Hotmail):

  Incoming Mail -

    Server type: POP3

    Server address: pop-mail.outlook.com (Port: 995)

    SSL required: Yes

    Logon Username: YourName @hotmail.com  { Your details

  Outgoing Mail -

    Server type: SMTP

    Server address: smtp-mail.outlook.com (Port: 25 or 587)

    Requires SSL: Yes

    Requires Authentication: Yes