Bluetooth Dongle Driver Error (Code 10)

Anonymous
2020-10-08T23:46:54+00:00

The internet and bluetooth card(s) died a little bit ago on my computer, and I had to purchase external USB connection dongles. Now I am having issues connecting my Bluetooth dongle.  When I try to update the driver, it tells me the best drivers are already installed. In Device Status it gives the following message:

This device cannot start. (Code 10)

{Operation Faile}

The requested operation was unsuccessful.

Any advice?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-09T00:31:04+00:00

    Hi! I'm an Independent Advisor and a Microsoft user like you.

    Method 1: I found an article that may be able to help you. Based on the user's comments, the steps listed were able to help them fix this problem. Please give it a try.

    https://www.repairwin.com/fix-usb-device-cannot...

    Method 2: Reset or update your BIOS to the latest version.

    1. Check your present BIOS version by clicking Windows Icon/Start > type Administrative Tools and click on it
    2. In the new window, look for System Information on the right pane and click on it.
    3. Under System Summary look for BIOS Version on the right pane.
    4. Once you have that information, check and compare to see if you have the latest UEFI/BIOS firmware on the PC or motherboard by going to the Support Downloads webpage of the motherboard manufacturer.

    Make sure to follow the instructions carefully on their website or you may try to ask for guided help by contacting their Support.

    If you find the suggestions to have worked for you, please mark it as helpful. Feedback definitely helps us all. Let's hope for the best. Stay safe!

    ___________________________________________________

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