Disappeared user

Roshan Sanas 21 Reputation points
2021-06-03T08:42:06.183+00:00

On Windows 10 Enterprise 20H2 (domain joined) we do not see users in "Edit local users and groups. Instead of seeing a list of users, we see "There are no items to show in this view"

We can add a user, still doesn't show up, but when we go to Groups, we can add the user to a group. and see existing users. The groups show up just fine.102026-user.jpg

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
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Accepted answer
  1. Teemo Tang 11,466 Reputation points
    2021-06-04T02:04:57.37+00:00

    You say that can’t see a list of users in Local Users and Groups on Windows 10 Enterprise 20H2 domain joined computer, but the system in your screenshot is Windows 10 Pro version 21H1.
    What you have done before this situation occurred? Have you changed group policies, or installed any software?

    Please run sfc and dism commands on the computers which cannot see user list in Local Users and Groups
    Use the System File Checker tool to repair missing or corrupted system files (microsoft.com)
    https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e
    After commands complete, restart computers to see the result.

    If no help, execute a in-place upgrade by clean ISO file.

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