Hi Shawn. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.
It could be an anomaly or failure in the testing app itself. So try another CPU testing app to compare:
https://www.tenforums.com/tutorials/16474-prime...
https://techguided.com/best-tools-to-stress-tes...
https://www.wepc.com/how-to/stress-test-cpu-ram/
I hope this helps. Based on the results you report back I may have other suggestions if necessary. If you will wait to choose whether the problem is resolved, then I will continue to help until the problem is fixed.
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