Hi Cameron,
I'm Benedict, an Independent Advisor and a Microsoft user like you. Sorry to hear that, I'm here to help you.
Kindly try this troubleshooting guide for sound problems in Windows 10:
https://support.microsoft.com/en-ph/help/452028...
You could also check your audio balance for left and right speakers of your headphone with this steps: https://win10faq.com/how-to-adjust-audio-balanc...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
If that's not the case, kindly try updating manually your audio output driver while your headphone is connected:
- Open Start Menu.
- Type Device Manager and Open it.
- Double-Click on the category "Audio inputs and outputs".
- Right click on your headphone audio output driver and select "Update Driver".
- Next select "Browse my computer for drivers"
- Click on "Let me pick from a list of available drivers on my computer".
- Make sure the option "Show compatible hardware" is checked.
- Select Generic device and click Next. Check your headphone and see if that fixes the issue.
Please let me know if that helps.
Regards,
Benedict P.