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테넌트 삭제가 안됩니다.

kikim@microsoft.com 1 Reputation point Microsoft Employee
2020-07-02T06:57:02.77+00:00

현재 총 3개의 테넌트가 있는데, 이 중 2개는 제가 Owner 입니다. 테스트용으로 생성했던 제 소유의 테넌트 한개(dddcc.onmicrosoft.com)를 삭제하려고 모든 구독을 다른 테넌트로 옮기고, 사용자, 앱 등등도 모두 삭제하고 테넌트를 삭제하려고 하니 구독 리소스에서 "모든 라이선스 기반 구독 삭제" 라면서 삭제가 활성화 되지 않습니다. ![11179-aa.png][1] 당연히 "구독" 메뉴나 "비용 관리+청구" 메뉴로 가도 아무 구독이 없다고 나옵니다. 위 이미지에서 "조직을 삭제하려면 테넌트와 사용자 기반 구독을 제거하세요. 비즈니스용 스토어(으)로 이동한 후..." 라고 나와있어서 https://admin.microsoft.com/ 로 이동해 봤는데 이번엔 고객지원팀에 요청하라며 에러 메세지가 뜹니다. ![11100-ms.png][2] 웃기는건 이 에러메세지가 뜰때도 있고 안뜰때도 있고 중구난방이고, 지금은 심지어 해당 페이지에 접속하려고 하면 무한 로그인 로그아웃을 반복합니다. Private browser 로 재 로그인 후 여러번 시도해도 마찬가지입니다. 뭐가 문제일까요? [1]: /api/attachments/11179-aa.png?platform=QnA [2]: /api/attachments/11100-ms.png?platform=QnA

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  1. JamesTran-MSFT 37,256 Reputation points Microsoft Employee Moderator
    2020-07-10T21:41:16.223+00:00

    *anonymous user* Are you able to delete the subscription from your business store? Or does the error prevent you from performing any actions to delete that subscription?

    Recommended Steps:
    If you can't delete your Visual studio subscription in the Microsoft 365 admin center, AzureAD admin center or the Azure portal, by following the Delete a tenant in Azure Active Directory documentation. The best course of action, would be to submit a support request.

    As you stated above, you don't have any subscriptions on the Azure Portal, but you should still be able to create a support request. You can also use another account/subscription where you can create a support request referencing this issue.

    1-Please title the support request similar to your title here "Tenant cannot be deleted" or "Can't delete AzureAD Tenant", etc..
    2-Please post your support request number here or feel free to email it to myself or Marilee at:

    • AzCommunity@microsoft.com / Title: ATTN James & Marilee - Can't delete AzureAD Tenant
      -From there, we can both monitor the issue to make sure our support team driving this forward and once a solution is found we can post it here for the community.

    How to create a Support Request
    11881-subsr.jpg
    11891-nosubsr.jpg

    If you have any other questions please let us know.
    Thank you for your time and patience!

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