ntoskrnl.exe Causing high GPU usage, help?

Question

When I play games ntoskrnl.exe comes in and starts using up to 80% GPU making it unplayable. Is there anything I can do to fix this? I tried using CMD to look for corrupted windows files. I also tried doing a deep scan with both windows antivirus and avast.

Answer 1

Hi and thanks for reaching out. My name is Bernard. I'm an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

I actually experience the same issue as before and by following the steps provided below fixed my issue and I hope this works for you as well.

Method 1. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Method 2. Run memory diagnostic tool: Memory diagnostic tool is a RAM test to check if there is any issues with RAM.

• Press Windows key + R then type in mdsched.exe hit OK then restart the device.

Method 3. Set the PC to best performance:

Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)

click on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK

Note: this will reduce all appearance settings you have but will optimize the performance of the PC.

Let me know how does it goes and I hope that helps.

Bernard

Independent Advisor

I'm really sorry, but this did absolutely nothing. At this point I'm thinking about just resetting the PC to factory settings.

Answer 2

Thanks for replying and I'm glad it is now resolved :)

Answer 3

I factory reset my PC and now it's finally working. Thank you so much.

Answer 4

Thanks for replying, and yes if there is no important apps you can do it, or backup all important files first and do reset.

Answer 5

Hi and thanks for reaching out. My name is Bernard. I'm an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

I actually experience the same issue as before and by following the steps provided below fixed my issue and I hope this works for you as well.

Method 1. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Method 2. Run memory diagnostic tool: Memory diagnostic tool is a RAM test to check if there is any issues with RAM.

• Press Windows key + R then type in mdsched.exe hit OK then restart the device.

Method 3. Set the PC to best performance:

Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)

click on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK

Note: this will reduce all appearance settings you have but will optimize the performance of the PC.

Let me know how does it goes and I hope that helps.

Bernard

Independent Advisor