computer randomly shuts down....

Question

So my computer randomly shuts down when playing games and i have no clue why but i am checking the windows event viewer and it pulls up a few different warnings and i dont know what they are or what to do..... 

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 

{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}

 and APPID 

{15C20B67-12E7-4BB6-92BB-7AFF07997402}

 to the user(my username here) SID (S-1-5-21-737441389-3008022683-595070906-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 

Windows.SecurityCenter.WscDataProtection

 and APPID 

Unavailable

 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The previous system shutdown at 12:16:01 PM on ‎12/‎10/‎2020 was unexpected.

other than these questions i still have no clue why my computer shuts down and maybe its some of these issues or something

Answer 1

ok so my windows 10 copy is version 2004 (os build 19041.685)

I dont know the model of my pc all i know is its a ibuypower. 

i did not get any blue screens at all.

yes it does happen during specific games but it doesn't happen every time im playing its completely random         

There hasn't been any changes on this pc at all because this has been happening for a year or so but i kind of been getting annoyed of this.

i been trying the other things and that memory tool didnt find anything and the software clean reboot i am trying that now and gonna be testing it out for the next week or so.

Answer 2

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type winver in Windows search/Run command)
• What is the make and model of the PC?
• Do you get any blue screen with stop code error after the PC crash?
• Does it happen while playing any specific game?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these steps and check.

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Method 1: Run Memory Diagnostic Tool.

1. Press Windows key or click on Start Menu and type Memory Diagnostic.
2. Select Windows Memory Diagnostics and click on Restart now and check for problems.
3. Follow the on-screen instructions.

Method 2: Disable Automatic Restart on System Failure

1. Press Windows + R key to open Run command
2. Type sysdm.cpl and click OK
3. Now select the Advanced tab from the top.
4. Click on Settings under Startup and Recovery.
5. Under System failure*,*uncheck the box beside Automatically restart.
6. Click OKand check.

Method 3: Perform software clean boot

If the issue persists, then try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

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If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

**Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

Note: Please refer the section Reset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.

Let us know the results. If the issue persists, we will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator