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BSOD Machine check exception error happening while gaming

Anonymous
2021-01-14T04:57:10+00:00

I started playing world of warcraft again about a week ago and since then I have been occasionally getting BSOD machine check exception errors, but only while playing wow. Since the problem started, a couple days after i started playing wow again, I will have no issues for a couple days and then randomly I will get BSOD errors in quick succession while playing wow. It goes through the data collection process and restart, i dont have to hard restart. I had this problem on this pc about a year ago when i was playing wow and the witcher 3. I thought it was fixed because it stopped happening but that may just have been due to the fact that i stopped playing games that might demand a little more from the computer and I was mostly only playing league of legends. The computer is a couple years old but the hardware components exceed the requirements for both the games i was having trouble with. I checked the graphics card drivers and had to update them a few days ago last time this happened and, again, i thought the problem was resolved because i didnt have issues for a couple days. But then i just got two within a few minutes of each other after the restart and logging back in to wow. After googling the issue i found a suggestion on an old post to check event logs, but i can't really make sense of the errors or what they mean. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-01-16T20:59:46+00:00

    okay, thank you.

    here is a link to my recent minidump files:

    https://1drv.ms/u/s!AowVRzy2CEXihkDI\_ZkVu0lu5mfs?e=L9m9E8

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  2. DaveM121 891.1K Reputation points Independent Advisor
    2021-01-14T08:45:46+00:00

    Hi abbottd

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

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