Low resolution when trying to install a software

Question

I just bought a new amd based msi laptop with windows 10 pre installed. I updated all the drivers and everything but still when i install any software or open bit torrent it appears to be blurry and really low resolution. Hope i can get a fix from you fine people.

Thank you.

Answer 1

Greetings TanmaySingh2,

My sincere apologies, please see this link below.

-Press Windows key + X

-Go to Device Manager

-Expand the display driver

-Right click on the display driver that was installed

-Hit Uninstall

Once the driver is uninstalled , go to this link below and download and install the updated driver.

https://download.msi.com/nb_drivers/vga/vga_20....(AMD%20SW%20Ver.20.10.23.01)_0x19060330.zip

Once installed restart your computer and check.

Have a wonderful day ahead and stay safe. Please let me know how it goes.

With Warm Regards,

Carlo T.

Answer 2

Hey Carlo. Thanks for sharing the link but unfortunately it's the link of a image file.

Can you provide the link for the driver?

Thanks.

Answer 3

Greetings TanmaySingh2,

I appreciate your time getting back to this thread, here's the steps you can try.

-Press Windows key + X

-Go to Device Manager

-Expand the display driver

-Right click on the display driver that was installed

-Hit Uninstall

Once the driver is uninstalled , go to this link below and download and install the updated driver.

http://www.msi.com/images/support/icon/icon-dow...

Once installed restart your computer and check.

Have a wonderful day ahead and stay safe. Please let me know how it goes.

With Warm Regards,

Carlo T.

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Answer 4

The system model is Msi modern 14 B4MW.

Answer 5

Good Day TanmaySingh2,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

What is the exact model of your computer? for me to check the updated drivers.

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the system model and provide it here.

I'll look forward for your response.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.