Safety Scanner found 12 infected files but scan results said no problems detected

Catwoman 31 Reputation points
2021-06-03T16:12:29.03+00:00

I ran a Microsoft Security Scan and during the scan I could see that it had found 12 infected files. When the scan completed, it said that there were no viruses, spyware, or other potentially unwanted software detected. I have attached screen shots.102172-img-5208.jpg102126-img-5205.jpg

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Bob 15 Reputation points
    2023-06-20T15:22:39.96+00:00

    Same problem here...I mean? What if the malware actually prevents the connection from happening in the first place? Then what the infected files stay. Time for MS to get there stuff together...anybody else noticed the vast amount of security updates? What is going on here?

    3 people found this answer helpful.
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  2. Maurício Henriques 10 Reputation points
    2023-02-21T21:45:01.03+00:00

    Agree with @John Clegg and @Jon M above. The tool should also enumerate the identified "suspicious files" to allow further investigation at the user discretion.

    2 people found this answer helpful.
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  3. Yoman 0 Reputation points
    2023-05-04T20:26:17.9833333+00:00

    I'm trying to scan. Immediately after scanning the system, it was found that some files contained viruses or malware. It immediately worried me. I don't know how many malware will be found when the process is finished.

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  4. Russell Schneider 0 Reputation points
    2023-08-30T17:35:44.8+00:00

    Typical of Microsoft. You see, they understand the contradictory nature of the preliminary and final presentation of the results, so it is not necessary for the user to understand. This attitude permeates much of the "expert" intervention in threads on this forum and others when a Microsoft individual jumps in.

    This particular issue cost me several hours as the scanner "discovered" twenty "infected" files. Further, would it not be good for the user to know what those infected files were, even if they were only suspicious? Then we could scan them with more comprehensive non-Microsoft security products. Microsoft, if you are listening, disclose those files and change your wording to reflect the truth of the situation. Have some respect for your knowledgeable user community out here, please.

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  5. Lauren W 0 Reputation points
    2023-12-20T19:54:40.1566667+00:00

    If I wanted to play with horseshoes and hand grenades, I would pay a third party antivirus to detect nothing and call it something so they can charge me to fix the something that was nothing all along. Microsoft is claiming there is something that is actually something but they call it nothing. What, exactly is this scanner for? Maybe all the data you are collecting can be used to cure the Microsoft induced ADHD people are getting....

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