Pc went wrong

Question

This error was happening for a month now and i have encountered it once until i called a guy to help me out and this time it happen again! 

Ok i will describe it as detail as possible. First while i was playing League of lengends then the screen stop and there was a screeching noise comong from my headphones. Then i turned it off by holding the power button then switch it on again but all of the suden it happened but without the sound. I gave up switch it off and the next day i tried turning it back on but there are some weird noise coming out of my PC. But this time i worked about an hour then i found out that somehow the file in the desktop went missing when i opened them and what it said was that something missing ( i can't access to my PC anymore so this is what i can remember) a so call .INK file. Next time i turned it on again but this time it somehow stuck in a start up loop like turning on and off by itself which i have to unpluged the power socket. Please help me

Answer 1

Hi,

Thank you for the reply, I apologize for the delayed response.

Based on the error message you’re receiving, WHEA_UNCORRECTABLE_ERROR means that a hardware error has occurred. You may want to refer the article on How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

However, if you’re able to boot the PC normally, then it would be great if you could upload the files on OneDrive and share the link to us.​ If we can analyze the dump file, we may be able to narrow down the cause of the error. The Dump files are located in C:\Windows\MiniDump folder.

Regards,

Prakhar Khare

Microsoft Community – Moderator

Answer 2

Help...

Answer 3

Ok i did the clean boot and all my disk got back

Answer 4

I pushes the button and there was some weird sound in my PC. Yet the screen hasn't turned on then it restarted itself and now im stuck with this

Answer 5

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you’re facing issues when booting the PC normally. I will certainly try my best to assist you with the issue.

I would suggest you to try booting the PC in Safe Mode and see if you’re able to login normally. Refer the article Start your PC in safe mode in Windows 10

If you’re able to login to the PC normally, then try booting the PC in Clean Boot and see if you’re able to login. Refer the article How to perform a clean boot in Windows

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

Let us know if you need any further assistance, we will be glad to assist you.

Regards,

Prakhar Khare

Microsoft Community – Moderator