Hi PTRSDGAMES,
Ok, I suggest the next step is to review to troubleshoot the Windows Store, please for this, could you review the next steps:
- In the Search area, type Settings and hit Enter
- In the window opens, select Update & Security
- In the left pane, select the Troubleshoot option
- On the right side, search and click on the Windows Store apps, expand it
- Click on the "Run Troubleshoot" button
- Wait to finish
Restart and verify if the issue is fixed.
I hope to help you. Please, tell me the results.