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Windows Store apps crash upon loading screen

Anonymous
2020-12-25T21:57:07+00:00

Not just a single app from the Microsoft Store all of them Microsoft opens just fine but the apps crash all other programs work just fine 

Tried:

Command:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Error message:

FullyQualifiedErrorId:DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Command:

wsreset.exe

Command:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}                                                  

Error:

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it m

odifies are currently in use.

    + CategoryInfo          : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception

    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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13 answers

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  1. Anonymous
    2020-12-26T18:56:00+00:00

    Hi PTRSDGAMES,

    Ok, I suggest the next step is to review to troubleshoot the Windows Store, please for this, could you review the next steps:

    • In the Search area, type Settings and hit Enter
    • In the window opens, select Update & Security
    • In the left pane, select the Troubleshoot option
    • On the right side, search and click on the Windows Store apps, expand it
    • Click on the "Run Troubleshoot" button
    • Wait to finish

    Restart and verify if the issue is fixed.

    I hope to help you. Please, tell me the results.

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  2. Anonymous
    2020-12-26T17:32:46+00:00

    Still crashes and the results are good, the games im trying to play are on the list.

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  3. Anonymous
    2020-12-26T15:20:13+00:00

    Hi PTRSDGAMES,

    I think maybe exists some confusion with the user account that you use. Please, using the same account that you use for purchase the games, could execute the next steps:

    • In the Search area (left - below), type Xbox Console Companion and hit Enter
    • In the window opens, hit Enter
    • In the "Xbox Console Companion" window opens, click on the fourth button on the left panel you can find "My Games"
    • In the center of the screen, you can see your games or apps
    • Verify the games list and then click on "Setting" in the left menu
    • In the top menu select "Network", this will start an automatic scan which when completed will display the connection status, in case an error appears please post here.
    • If all is well, please check if the problem is solved.

    Please, verify the game using the same account.

    I hope to help you. Please, tell me the results.

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  4. Anonymous
    2020-12-26T08:26:40+00:00

    Still crashes, and now there were 2 Microsoft store icons and apps still Crashed, i tried doing something and theres now one icon but apps still crashes. Only games crash other apps work just not the games

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  5. Anonymous
    2020-12-25T23:41:11+00:00

    Hi PTRSDGAMES,

    I’m Mario an Independent Advisor. I’ll try to help you with this problem.

    I reviewed the description and your comments about the commands that you executed for fixed the issue. In the last command, you tried to uninstall and reinstall the Microsoft Store app I think that is fine and should fix this error first. For this, please, could you review the next steps:

    • In the Search area (left below), type powershell and hit Enter
    • In the window open, click on "Run as Administrator"
    • In PowerShell, type/copy the next command, to get a list of all the installed apps and their installation package's names:

    Get-AppxPackage -AllUsers | Select Name, PackageFullName

    • At the list of the installed apps/packages, search for "Microsoft.WindowsStore" in the list and highlight its package full name, the press CTRL-C and copy in Notepad for example using CTRL-V
    • In PowerShell, type/copy the next command to uninstall the MS Store and press Enter:

    Get-AppxPackage *windowsstore* | Remove-AppxPackage

    • Then type /copy the next command to reinstall the MS Store from its installation package, please replace between [ ] with the package name that you copied to Notepad :

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps[__Replace by the package code copied on notepad ___]\AppxManifest.xml"}

    • Wait for finished, launch store, and see if the issue is fixed.

    I hope to help you. Please, tell me the results.

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