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menu drifting

Anonymous
2021-01-03T03:23:38+00:00

whenever I enter a Microsoft menu, on windows 10, as if it were controller drift (no controller is plugged in) it moves to the right side of the menu and I can't move around the Microsoft menu

Windows for home | Windows 10 | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-01-03T03:56:21+00:00

    Good Day Knobbygunder,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    -Click Start, type CMD and run it as administrator

    -Copy and paste the command below and hit enter.

    Sfc /scannow

    Wait until the pc finishes scanning and repairing any corrupted system files then proceed with the next command

    DISM /Online /Cleanup-Image /RestoreHealth

    Once done restart your pc using Cleanboot.

    1. Open the run box by pressing the Windows Key + R and type msconfig
    2. System Configuration Utility box will open and by default you are on general tab.
    3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
    4. Click on services tab
    5. Put a check mark on Hide All Microsoft Services
    6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
    7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
    8. Disable all application that you're not using. You can simply just click on them and select disable.
    9. Click OK, Apply and close the configuration utility
    10. Restart your pc and let me know how it goes.

    If issue persist check for updates and install them to keep your device up to date.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Check for Updates and install them.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Carlo T.

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  2. Anonymous
    2021-01-04T00:45:30+00:00

    You're welcome! Stay safe and healthy.

    Regards,

    Carlo T.

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  3. Anonymous
    2021-01-03T18:20:41+00:00

    It worked! thanks for helping.

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