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Platform Specific Hardware Error Driver

Anonymous
2021-01-06T15:37:19+00:00

Only change to my PC was updating Graphics Card Drivers twice in the time that these Blue screens began. Any help would be much appreciated!

minidump: https://1drv.ms/u/s!AgY7nv5mIp3klG8E9dqFVoRp-CfP?e=mKoIPd

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-01-06T16:59:23+00:00

Hi FriendlyFire02,

I'm Paul, an Independent Advisor and a Windows 10 expert. I hope I can help you with your concern.

The WHEA_UNCORRECTABLE_ERROR (124) BSOD error is caused by GenuineIntel.sys which is the intel processor driver.

Please try the following.

  1. Install the latest BIOS and Windows update. (If no update is available for BIOS, just try to Reset it)
  2. Check if the CPU is overclocking.
  3. Check the CPU temperature.
  4. Check heatsink and thermal paste then reseat the CPU,
  5. Check the CPU fan.
  6. Download Intel:registered: Processor Diagnostic Tool and run it.

https://downloadcenter.intel.com/download/19792...

  1. Stress test the CPU using Prime95.

https://www.tenforums.com/tutorials/16474-prime...

I hope this helps. Feel free to ask back any questions and keep me posted.

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