HP laptop - HP Firmware 15.18.0.0(2) failed to install after installing Servicing Stack 10.0.19041.985

Question

HP laptop - 14s-dq1505sa 14" Laptop - Intel® Core i7

HP Firmware 15.18.0.0(2) failed to install after installing Servicing Stack 10.0.19041.985
Error code 0x8024004c

Updates done at same time included: KB5003173, KB5001697, KB003254

Also Feature update for Windows 10 20H2 via Enablement Package - which had an error 0xc1900401 - have now removed this update. (which had disabled my Wifi, now working ok)

How cany I reinstall the Firmware update - cannot seem to Uninstall the Servicing Stack update

Answer 1

Yes, Servicing Stack update can’t be uninstalled.

You could restore system to a previous time that system didn’t install this SSU.
Or contact HP support for help, maybe they can give you a updated firmware which is compatible with the latest Windows 10 SSU.
Another method, degrade system to 20H2 from 21H1, after install HP Firmware 15.18.0.0(2) complete, upgrade to 21H1 again.

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Answer 2

Alternatively, if you have USB flash drive, use the installer option to copy the update to there and update firmware outside Windows (method 4):
https://support.hp.com/hk-en/document/c00042629

Remember, if you have BitLocker enabled you will want to disable it first during the update process or have the "BitLocker recovery key" ready.

Answer 3

Buen día para todos,

Me pasaba algo parecido, no podia actualizar un firmware de mi PC HP, lo solucione desactivando el bitlocker de mi disco C:, de esta forma logre actualizar y en el administrador de dispositivos desaparecio el error.