Power settings automatically changing

Question

I hope someone out there can help me please -

As for a few months now, Windows 10 (build 19042.685) keeps changing the sleep setting to 2 hours, I have it set to never, as I could have background processes happening and I don't want to watch it so I let t go unsupervised, and when I come back - it has gone to sleep - and most of the time I have to start the process all over again,.

I have followed several different posts which I had hoped would work, they don't - it's getting really annoying.

one was setting no sleep in group policy,

the other was a (I'm unable to remember right at this moment) but one of them had me removing a setting which was supposed to be automating the power settings, which is not the case. (when I remember I will post the link)

I have done all the usual basic trouble shooting, even installed a power management tool, which didn't do anything.

I don't know if anyone else is getting it, but it pretty much started with one of the Windows updates.

Answer 1

Hi MikelKostov -

Thank you for the update and I'm glad you're able to resolve your issue. Yes, you may mark it as resolved, if you need any further assistance, please don't hesitate to reach us back.

Regards,

Jerico T.

Answer 2

So I feel really stupid now, I decided to  search through my windows logs to see if there was an event where the sleep time was changed (before I redid my profile as that is a lot of work), I discovered that a program I installed for over  clocking the CPU was changing it, I didn't even remember turning on the setting for away mode, which changes the sleep time of the if the computer is idle for an extended time.

I am very relieved to have discovered this, thank you for your assistance.

Do I mark this as solved? This is the 1st time I used this board.

Answer 3

Hi MikelKostov -

There might be some third-party application that's causing the issue, and in order to check it, you have to boot your computer in safemode and perform the methods above, but since you already did that and performed method 1 and 2, and still the issue persist, try method 3 for us to check if it's a profile specific issue. Will wait for the update.

Regards,

Jerico T.

Answer 4

Hi Jerico,

I am not sure how this relates to the power options randomly changing, it doesn't happen each boot, it can be a few days, but I will try anything.

I completed method 1, it hadn't detected any corruption.

Method 2, the  issue could be a profile issue, but I hope not, I have many program settings in my profile it would be a nightmare to transfer them all.

if it fixes the issue, I'll start the process by checking it.

Answer 5

Hi MikelKostov -

I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

Is this the first time the issue occurs? Did you made any changes on your compute before the issue occurs? Let's try the methods below and check if any of the resolves fixes the issue,

1. Boot your computer in safemode, click the link below (while you're on safemode, observe if the issue still persist)

https://support.microsoft.com/en-us/windows/sta...

In safemode, perform the methods below.

Method 1: Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

* sfc /scannow

* DISM /Online /Cleanup-Image /CheckHealth

* DISM /Online /Cleanup-Image /ScanHealth

* DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Method 2: Perform Clean Boot

• This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you're not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility.

Method 3: Create a new user profile (you may perform this method in normal boot)

• We will try to create new user profile to check if the issue happens on all windows users on your computer or just isolated on the current profile that you're using.

1. Open the command prompt with elevated access (Administrator Access)
2. Type the below command and hit enter every after command.

net user "account name" /add

(change the "account name" to any name that you preferred)

net localgroup administrators "account name" /add

(change the "account name" with the name that you put in the first command)

3. Close the command prompt and switch to the new user.

Check if the same issue occurs on the new user profile.

Feel free to reach us back if you need further assistance.

Hope this help. Have a good day.

Thank you.

Jerico T.

Independent Advisor