Hello, my name is Gaston, I am an independent consultant.
Probably some system files are damaged or some third party program is interfering with the configuration.
Disable third-party antivirus and cleaners then do the following:
- Perform a clean boot:
https://support.microsoft.com/en-us/help/929135...
- Perform a file check;
Open the CMD with administrator privileges and run the following commands:
sfc /scannow
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
dism.exe /online /cleanup-image /startcomponentcleanup
Then restart your pc.
When you return, check if your problem is solved.
Best regards