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When I open up File Explorer or navigate to Quick Access it is only displaying a list of files like a normal folder. I recently updated to 20H2 but I don't remember if the update coincided with this bug. Here is a screenshot:
When saving this screenshot I thought to try opening Quick Access in the save dialog and it actually worked but it won't work if I use File Explorer in the normal context.
So far I have tried deleting the "QatItems" registry entry but it did nothing other than resetting the contents. I can change the Layout in the View tab but I cannot reorder the items because clicking on the columns does nothing. OS build info:
Edition Windows 10 Pro
Version 20H2
Installed on 7/31/2020
OS build 19042.746
Experience Windows Feature Experience Pack 120.2212.551.0
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
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Hello Dudeawsomeness1,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today.
Open File Explorer then right click Quick Access on the left side
Click Options then select View tab
Under Folder views, click Reset Folders
Click Apply then Ok
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Sincerely,
John DeV
Independent Advisor
