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Scam or not?

Anonymous
2021-01-04T06:07:44+00:00

Is this real or not? I called the number but you know i just don’t trust it? Has this happened to anyone else? Does anyone know if its real?

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2021-01-04T07:35:25+00:00

    You are welcome, have a good week!

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  2. Anonymous
    2021-01-04T07:26:24+00:00

    thank you

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  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2021-01-04T06:41:11+00:00

    Hi Staci,

    This is a tech support scam popup that may show up due to many reasons, like a mistyped URL to adware on the device.

    You may want to follow this guide if they come up again.

    https://malwaretips.com/blogs/remove-tech-suppo...

    You may also go through Smeed's reply as well.

    https://answers.microsoft.com/en-us/windows/for...

    Hope that helps.

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  4. Anonymous
    2021-01-04T06:38:09+00:00

    Here's how to know:

    Microsoft will never contact you in any manner - email, text, phone call, pop-up, etc. - unless you ask them to contact you.

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