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IRQL_NOT_LESS_OR_EQUAL solution?

Anonymous
2020-12-19T10:48:36+00:00

First of all, english is not my native language so please, forgive my ignorance.

I recently update my system with a new ryzen 5 5600x and an ASUS TUF Gaming x570. I've been getting this error since the begining, the first one when I was installing the MOBO drivers.

I've tried a lot of possible solutions and nothing seems to work (mem and drive tests, driver verifier, chkdsk,... you name it).

Edit. quick note. I had to update the BIOS drivers in order to make the ryzen 5 works, is the latest listed on the asus webpage, version 3001

I had read some post in this forum about the same topic and I think you need the minidump so.. here there are:

https://drive.google.com/drive/folders/1QJj70IRt6PoGnrlLiA-Y7ZC80mcJ3ujl

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2020-12-19T13:05:42+00:00

    Hi Daniel

    Okay, then if these crashes only happen on that one game, the game may be the problem and re-installing that game would be the next step . . .

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  2. Anonymous
    2020-12-19T12:50:38+00:00

    Yes, is a clean install

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2020-12-19T12:29:14+00:00

    Hi Daniel

    If that did not work, when you swapped out the processor and motherboard, did you re-install Windows 10 and all your software and games?

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  4. Anonymous
    2020-12-19T12:26:59+00:00

    This didn't work.

    It's only happening while I'm playing Destiny.

    I can play Cyberpunk with no issues.

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2020-12-19T11:24:28+00:00

    Hi Daniel

    I am Dave, an Independent Advisor, I will help you with this . . .

    Your minidump files indicate it is the device driver (nvlddmkm.sys) on your Nvidia graphics card that is causing the system crashes

    The hardware changes you have made may have caused a conflict with that driver, try downloading and installing a different version of that Nvidia graphics card diver to see if your system stabilizes . .

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