Sorry for the late reply.
I have another laptop and the keyboard works.
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My keyboard only types when multiple keys are pressed, tried unplug and plug the usb, tried it on another device and works properly. im on a laptop and the laptop keyboard is working.
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Sorry for the late reply.
I have another laptop and the keyboard works.
Would you have another PC where you could test this keyboard?
Hello!
I've tried to update the driver but it says I have the best driver installed, I tried to reset the keyboard but nothing happened. The function key (FN + F1 - F12) works perfectly. The keyboard Im using is mechanical keyboard, the brand is "VortexSeries" its a local brand I don't know if its exist outside of Indonesia, and also I have another mechanical keyboard and it works in my laptop.
Hi, JIbril!
My name is Caio. I'm an Independent Advisor and I'll be glad to help you today.
Is this external keyboard a generic one or is it from a brand? You can try updating its drivers to check if the issue persists:
> Search for Device Manager on your Windows search bar and open it
> On the window that pops up, expand Keyboards
> Right-click your device and then click on Update driver
> Proceed with the update following the instructions on the screen
> Reboot your PC
> Try using your external keyboard again
I hope this helps you! Please let me know if I can assist you more.
Best regards,
Caio G.
Independent Advisor
this issue is terrible.
are you getting same issues in safe mode and safe mode with networking.
are you able use same keyboard in bios