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FINGER PRINT SENSOR

Anonymous
2021-01-14T04:23:46+00:00

HI, i am writing you to assist me in fixing the finger print sensor not working. I use HP EliteBook 820 G3.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2021-01-14T05:03:36+00:00

    Hi Kolawole,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    As a first step, install this driver package from HP and see if it resolves the issue.

    https://ftp.hp.com/pub/softpaq/sp96001-96500/sp...

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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