Error installing 64bit OS

Question

I am running a Nextbook with Windows 2004, it has a 32bit OS and a 64bit Processor and im trying to freshly install Windows10 with a 64bit OS. I correctly made a bootable USB with the ISO and the laptop will even boot from the USB, but an error will come up saying 

File: \windows\system32\boot\winload.efi

Status: 0xc000035a

This 64 bit application couldn't load because your PC doesnt have a 64 bit processor. 

Which, my laptop doss have a 64bit Processor!

Answer 1

what's the make and model number of processor.

According thr Microsoft advice,  Disk must formatted as GPT type. And your laptop processor must and should support 64bit architecture and some features.

Answer 2

Hi Cherry98 -

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

The error code usually means that either the CPU or memory does not support a 64 bit operating system in the machine. Kindly check the link below as a moderator have an answer similar to your concern.

https://answers.microsoft.com/en-us/windows/for...

Kindly take a screenshot of your system information and upload so we can check it.

1. Open run box by pressing the windows key + r and type msinfo32 then press enter
2. Locate the system type and check if it says 64 based PC

Feel free to reach back if you need further assistance

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

Answer 3

The processor.

Answer 4

Activate the processor or the USB?

Answer 5

Have you activated it in Device Manager?