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WDF_Violation

Anonymous
2021-01-18T19:20:06+00:00

Hello,

Since the start of 2021 we have been seeing multiple users with Windows 10 Pro experiencing Stop Code WDF_Violation

I have been making sure all Latest Windows Updates are installed, however the BSOD continues. In each user case I am not seeing any new device drivers installed. Is there a connection with the latest Win 10 Feature Update?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2021-01-18T19:52:59+00:00

    Hi FFordEAL

    I am Dave, an Independent Advisor, I will help you with this . . .

    1

    Are all the PC's the same Make and Model, or are those PC's installed from the same disk image with the same set of software installed?

    2

    On one of those PC's, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

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  2. Anonymous
    2021-03-11T20:00:00+00:00

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  3. Anonymous
    2021-04-08T16:43:22+00:00

    Has anyone found a fix for this yet?

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  4. Anonymous
    2021-03-16T18:49:04+00:00

    I have a Lenovo yoga 920, and this issue is happening so frequently in 2021, never experienced it before. I have had this laptop for 2.5 years, it is crazy how it crashes randomly, and yes, it is hooked up to a Lenovo Thunderbolt dock.

    I have noticed it happens more often on video calls.

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2021-01-19T08:10:17+00:00

    Hi FFordEAL

    Sorry, I was offline . . .

    The minidump files indicate a driver named rtump64x64.sys as the cause of the system crashes, that is the device driver on the Realtek Network card on that device, you should go to the support page for that device on the manufactures website, then form there, download and install the version of that driver they recommend . . .

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