Problems found during Troubleshooting

Question

I had the unthinkable happen; I spilled coffee on my laptop.  It turns on when I push the button, but when I try to find an internet connection, I get the following message: "The Intel(R) Ethernet Connection (4) 1219-LM adapter is experiencing driver- or hardware-related problems."

I'm not a techie.  Is this laptop ruined, or is this something I can take to the local computer shop and get fixed?

Answer 1

Did you let it dry out for 2-3 days after cleaning it up? See this

Spilled Water on Your Laptop? Here's How to Fix It | Digital Trends

Answer 2

Hi, MarkBarnhart1

My name is Pablo E, I am an Independent Advisor. I would love to help you today.

Try to repair your connection by following these steps:

Click Start and type "cmd."

• Right click on Command Prompt and run as administrator.
• Copy and paste the following line one at a time, pressing enter each time. You must press Enter after each command and wait.
• netsh winsock reset
• netsh int ip reset
• ipconfig / release
• ipconfig / renew
• ipconfig / flushdns

You can also try to reset your DNS service with the following steps:

• Press Windows key + R and type "services.msc" and press OK.
• Scroll down to find the DNS client.
• Right click on it and click Restart.

If the above does not work you can follow these steps:

Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

https://support.microsoft.com/en-us/help/10741/...

You can also check that your drivers are updated.

https://support.microsoft.com/en-us/help/402844...