Stopping and deallocating (Customer Initiated) - Customer did not initiated.

Dvir Ginzburg 1 Reputation point
2021-06-04T06:45:43.393+00:00

My VM keeps deallocating, in the health center I see the following message:

Stopping and deallocating (Customer Initiated)
At Thursday, June 3, 2021, 10:04:38 PM GMT+3, the Azure monitoring system received the following information regarding your Virtual machine:
This virtual machine is stopped and deallocated as requested by an authorized user or process.

I didn't initiate this, so I assume it is the "authorized process" responsible.

Where should I look for possible processes that may stop my VM? are there deallocation rules operational by default? (I'm not using SPOT machines, and I didn't approve any "idle" shutdowns.

Thanks.

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Sam Cogan 10,812 Reputation points Microsoft Employee Volunteer Moderator
    2021-06-04T08:17:29.85+00:00

    Do you have any limits on your subscription, is it a free trial, MSDN or other sponsored subscription? This would usually happen when you have run out of credit for the month.

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  2. Ramya Harinarthini_MSFT 5,371 Reputation points Microsoft Employee Moderator
    2021-06-04T16:43:32.36+00:00

    @Dvir Ginzburg Welcome to Microsoft Q&A, Thank you for posting your here!!

    User-initiated reboot or shutdown actions can happen due to multiple reasons

    1)If you perform the action from the VM's operating system, you can find the events in the system logs for the root cause.

    2)Other scenarios that usually cause the VM to reboot include multiple configuration-change actions. You'll ordinarily see a warning message indicating that executing a particular action will result in a reboot of the VM. Examples include any VM resize operations, changing the password of the administrative account, and setting a static IP address, Windows Updates etc.

    Hope this helps!
    Kindly let us know if the above helps or you need further assistance on this issue.

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    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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  3. Dvir Ginzburg 1 Reputation point
    2021-06-06T10:20:44.673+00:00

    For some unknown reason, my VM's are auto-configured to shut down at 7 PM.
    I disabled that and it stopped happening.
    Thanks:)

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