Lock Screen: Unable to type PIN code after computer wakes up from sleep.

Question

This is an interesting bug. About 50% of the time when I wake my computer up from sleep it will not allow me to type in any numbers from the 10-key or from 1-0 on the keyboard. My two workarounds is to click on the Ease of Access button in the bottom right, then enable/disable on-screen keyboard. Then it will allow me to type. My other workaround is to just simply reboot. 

Build: 

CPU: AMD FX8350 Black Edition

RAM: g.skill 32GB

Motherboard: Gygabyte (I forget the chipset)

GPU: EVGA nVidia GTX 1070 Ti SSC 8GB

Monitor: MSI Optix 4k Curved Monitor

Peripherals: Corsair Keyboard and Mouse, Logitech Pro Stream Camera/Mic, Logitech Joystick, Logitech Speakers

Software/drivers: Windows 10 Pro, Corsair iCUE, AVG A/V, MS 365, Chrome.

Overlays: GeForce Experience, Blizzard, Steam, Epic Games, Xbox for PC, Discord, and Origin. 

Thank you very much for you help. I suspect it might be something 3rd party affecting my lock screen. 

Best Regards.

Answer 1

Hello, my name is Gaston, I am an independent consultant.

The system files seem to be a problem.

Turn off third-party antivirus or cleaners, then do the following.

Open the CMD with administrator privileges and then run the following commands:

sfc /scannow

dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /restorehealth

dism.exe /online /cleanup-image /startcomponentcleanup

Upon completion, restart your system.

It also performs a clean boot of Windows so that you can determine if a background program is affecting your system:

https://support.microsoft.com/en-us/help/929135...

If that doesn't work try resetting the Power Options:

1. Click “Windows Key + X”, and then click on command prompt.
2. In the command prompt, type powercfg –restoredefaultschemes and hit Enter.
3. Exit command prompt.

Best regards.