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Installation folder/damaged/error

Anonymous
2021-01-11T23:33:01+00:00

I bought a computer for my son,and i tried to install games like call of duty 2 and other software so there is an error any time i install something like cfg or dll files every files appears to be broken, damaged or in unknown format

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-01-12T00:13:28+00:00

    Hi,

    I'm Benedict, an Independent Advisor. I'm here to help you.

    Kindly try running SFC and DISM scans if you haven't tried those yet to see if there are any corrupted system files that might be causing the said issue.

    1. Open Command Prompt as an administrator.
    2. Type: sfc /scannow (and press Enter)
    3. Restart your computer.

    If the issue still exists, you might have to use DISM scan instead. Let's use first the CheckHealth command to scan for errors that SFC couldn't find. To do that, follow these steps:

    1. Open Command Prompt as an administrator.
    2. Type: DISM /Online /Cleanup-Image /CheckHealth (and press Enter)

    (Note: there are spaces in the command)

    1. See if it detects any error. If so proceed to the next step.
    2. Enable and create a System Restore Point first in order to undo system changes when something unexpected happens. If ever you had already created a restore point before, you could create another one to have more updated restore point.

    To create a restore point, follow the steps on "How to enable System Restore on Windows 10" and "How to create a System Restore point on Windows 10" in this link:

    https://www.windowscentral.com/how-use-system-r...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    1. Open again the Command Prompt as an administrator.
    2. Type: DISM /Online /Cleanup-Image /ScanHealth (and press Enter)
    3. Once it is done, type: DISM /Online /Cleanup-Image /RestoreHealth (and press Enter)
    4. This scan can take about 20 minutes, sometimes more, so don’t interfere with it.
    5. Restart your computer.
    6. Perform the SFC scan once more.
    7. Restart your computer.

    If that doesn't help, kindly check if there are pending updates to install in the Windows Update settings. If so, please download and install the update(s).

    Please see if that works.

    Regards,

    Benedict P.

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