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Cannot Uninstall Program

Anonymous
2020-12-15T20:26:22+00:00

I'm using Windows 10 and trying to uninstall a program. I get the ox80040702 error message that it can't do this because of a missing dll file, but I found the file, copied it to Windows/System32, and then rebooted without success. I tried to uninstall in safe mode, same problem. This is very frustrating! Any suggestions? Thank you.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-12-15T20:28:11+00:00

    Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.

    I would suggest using the SFC tool to try repair the issue, instructions can be found here:

    https://support.microsoft.com/en-gb/help/929833...

    Please let me know if you need any further assistance.

    Kind Regards,

    Elise

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