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Unexpected_kernel_mode_trap error after not touching computer for a couple minutes

Anonymous
2020-12-20T04:49:07+00:00

Hi there, my computer crashes any time I step away from it for more than 5 minutes. If I'm actively using it, it won't crash. It's always the same error, 'unexpected_kernel_mode_trap'. I saw in a previous question that someone had posted some minidumps. Here's my most recent minidumps, all from today https://1drv.ms/u/s!Al8\_xMIgiNAxgpM3inYW14DNQz00Uw?e=gC0TwX

If anyone could help me read these dump files and see if there is anything wrong, I would appreciate that!

I should also say that I ran a complete memtest using memtest86. It came back completely clean and showed no issues.

Windows for home | Windows 10 | Performance and system failures

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2020-12-20T05:25:30+00:00

    Hi Johnson,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    Related to StreamingFSD.sys which is likely a part of a Streaming Software or Jukebox player.

    Uninstall/reinstall the latest version of the program which should resolve the issue.

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