Windows update error Error 0x8000ffff

Question

2020-10 Update for Windows 10 Version 1903 for x64-based Systems (KB4023057) - Error 0x8000ffff

Answer 1

Thanks for helping me.

I tried the troubleshooter, and it appears that 'Troubleshooting couldn't identify the problem'.

I also tried the second step and still failed to update Windows

Answer 2

Thanks! I will try it later.

Answer 3

Hello Xihua,

Thank you for updating me with that information. Kindly continue with the 3rd method.

If it doesn't work, Please try to Perform a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while preserving your personal files, settings and installed applications.

**Few things to check on the PC

1. Important: Back up your personal data and files to an external hard drive, USB thumb drive, or cloud location (such as OneDrive).
2. Ensure you are signed in or have administrator rights to do a repair install
3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Kindly try to use the media creation tool.

https://www.microsoft.com/en-us/software-downlo...

Download the media creation tool and save it to your computer.

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC.

Kindly let me know if this helps or if you have any further concerns.

Sincerely

John DeV

Independent Advisor

Answer 4

Hello Xihua,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Windows update error 0x8000ffff.

Please try the suggested methods below.

**Run the Windows Update Troubleshooter

Press Windows key+R to open Run then copy paste the command below

msdt.exe /id WindowsUpdateDiagnostic

Press Enter, Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Double-click Workstation.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, click Restart

Close the Services window and try to install updates again.

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 5

You need to update to Version 1909 at least.