printer gets no data from computer when trying to print email. prints everything else ok. windows 10

Question

printer gets no data from computer when trying to print email.  everything else prints ok

Answer 1

Thank you very much for your contact Robert, it was a pleasure to chat with you.

I'm really sorry about that.

Whenever you need, contact us through this channel.

Please be well and have a great day!

This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

Answer 2

problem has been resolved thx for help

Answer 3

Which email application are you using and which generates this problem?

Answer 4

cannot show in real time.  i select email to print. push control/p.  printer window comes up.  "print" selection is gray, not white. I push "print".  panel on printer does not show "recieving data".  can't  get any farther than that.  no, procedures did not help.

Answer 5

Hello, how are you?

Welcome to the Microsoft Community!

My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

Could you give more information about the problem, please?

Will you also be able to share image or printscreen that shows this problem please?

I await news.

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