Share via

lost activation key

Anonymous
2020-12-28T05:50:26+00:00

hello

 I wish you can help me I update my laptop from windows 7 pro to windows 10 pro when the update was free , put after time I forced to go back to windows 7 I have hp envy laptop by hitting f11 to restore it can I go back to window 10 pro I didn't save the key when o update it

sincerely thanks

amjed alghreb

Windows for home | Windows 10 | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2020-12-28T06:41:13+00:00

    If the computer was activated there is no longer a need for a license key as long as you are installing the same version of Windows 10, Home or Pro, 32 or 64 bit.

    If asked for a key just go to the bottom of the page and click on Skip, Do this later, or I do not have one.

    Was this answer helpful?

    0 comments No comments
  2. Van S 23,885 Reputation points Independent Advisor
    2020-12-28T06:34:11+00:00

    Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    Please try one of the methods below and see if this can help retrieve your license key

    Method 1.

    1. Open the command prompt and run it with administrator rights.
    2. Type or copy-paste the below command in the command prompt wmic path softwarelicensingservice get OA3xOriginalProductKey
    3. The license key that has 25 characters should appear.
    4. If the license key did not appear kindly proceed to method 2.

    Method 2.

    1. Go to the Microsoft store. Search for ShowKeyPlus in the MS store search bar
    2. Download and Install the app.
    3. Once done, run the app. The app will show the current license installed on your machine.

    I hope this helps you solve your problem.

    Best regards,

    Van

    Was this answer helpful?

    0 comments No comments