No internet options?

Question

Hello, I am trying to connect to the internet wirelessly from my laptop but when i try to connect to the internet there isnt any options that pop up even though my internet router is plugged in and working fine on my phone and other devices, I can only get a connection to the router if i plug in an ethernet cable, Can someone help? 

Answer 1

When you try to find your Wi-Fi network can you see other networks ? Like from your neighbors or your company...

Or you are not able to find any network ?

Answer 2

Hi Holzeils, my name is Felipe Lucas, Independent Advisor and Microsoft Windows user like you. I'll be happy to help you.

My first suggestion is to check your network settings:

1. Right-click the Internet icon, and click Open Network and Sharing Center.

Note: The internet icon is located beside the volume icon and clock icon, in the taskbar.

2. Click Change adapter settings.
3. Right click Wi-Fi, and click Enable. Note: if it has enabled, you will see Disable when right click on Wi-Fi (also referred to Wireless Network Connection in different computers).

Note: If it was already enabled, try disabling and enabling it again.

4. Restart your Windows and reconnect to your Wi-Fi again.

The second method I suggest is to turn on WLAN AutoConfig service:

1. On your keyboard, press Windows logo key + R at the same time to invoke the Run box, and type services.msc, then press Enter.
2. Right click Wlan AutoConfig (if you are using Windows XP, right click Wireless Configuration), and click Properties.
3. Select Automatic in Startup type, then click Apply, and click OK
4. Restart your PC and reconnect to your Wi-Fi network to see if your Wi-Fi shows up.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

___________________________

Felipe Lucas 

Independent Advisor

Hello, Thank you for replying i have tried the first step but there is no internet option showing up there, i remember it did before but now it doesnt it just shows the ethernet cable im using

Answer 3

Hi Holzeils, my name is Felipe Lucas, Independent Advisor and Microsoft Windows user like you. I'll be happy to help you.

My first suggestion is to check your network settings:

1. Right-click the Internet icon, and click Open Network and Sharing Center.

Note: The internet icon is located beside the volume icon and clock icon, in the taskbar.

2. Click Change adapter settings.
3. Right click Wi-Fi, and click Enable. Note: if it has enabled, you will see Disable when right click on Wi-Fi (also referred to Wireless Network Connection in different computers).

Note: If it was already enabled, try disabling and enabling it again.

4. Restart your Windows and reconnect to your Wi-Fi again.

The second method I suggest is to turn on WLAN AutoConfig service:

1. On your keyboard, press Windows logo key + R at the same time to invoke the Run box, and type services.msc, then press Enter.
2. Right click Wlan AutoConfig (if you are using Windows XP, right click Wireless Configuration), and click Properties.
3. Select Automatic in Startup type, then click Apply, and click OK
4. Restart your PC and reconnect to your Wi-Fi network to see if your Wi-Fi shows up.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

___________________________

Felipe Lucas

Independent Advisor