Hello FayeLivas,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. What is your current windows version and edition? Press Start then click Settings(Gear icon), select System then About.
Kindly try the suggested methods below.
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/help/402652...
After that, Restart your PC
**Perform a Clean Boot
Determine if a background program or a software conflict is causing your Windows 10 to work very slowly.
Go to the search box > type MSConfig.
Select System Configuration > go to the Services tab.
Select and put a check mark on "Hide all Microsoft services" > Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...
**Adjust the appearance and performance of Windows
Press Start then search and type performance, then select "Adjust the appearance and performance of Windows"
Click Visual Effects tab, select Adjust for best performance > Apply.
Safely restart your PC
**You can check the support article below on How to Improve PC performance in Windows 10.
https://support.microsoft.com/en-us/windows/tip...
Kindly let me know if this helps or if you have any further concerns.
Sincerely,
John DeV
Independent Advisor