Win 10 BSOD Unexpected Kernel Mode Trap

Question

Windows updated this morning, and I have since had 3 BSODs with an Unexpected Kernel Mode Trap stopcode.

I tried to rollback to the previous Windows version but hasn't helped. I will try and upload my dump files to a public folder somewhere but am hoping for help. I have googled previous users similar issues but have had no luck. https://1drv.ms/u/s!AqhtqQLWBIfYowNAm6d_tTk1wwg8?e=aQ2vrY

Answer 1

Thank you. The dump did not blame a driver - do you have a history of PSU issues before as well?

The next step,

Let us try finding any misbehaving driver

Enable Driver Verifier:

http://answers.microsoft.com/en-us/windows/wiki...

(Must create a Restore point before)

Upload the newer dumps when you get Driver_Verifier_detected_voilation.

Please note that the system might crash before you reach the desktop-if it does please let us know so that we can guide you to disable Verifier.

Answer 2

Thanks for that. I did that and thought it had helped, but am now getting a system_service_exception and shutdowns. It only created a dump file once, although has shut down multiple times. I'll upload another file...

Could it be my power supply unit? https://1drv.ms/u/s!AqhtqQLWBIfYowQPZguzfqHrMhGp?e=p4AvrC

Answer 3

Hi Chelle,

I am Sumit, an Independent Advisor here to assist you.

All crashes blame the AMD driver.

*** WARNING: Unable to verify timestamp for amdkmdag.sys

Completely remove everything of Graphics driver using DDU and install the newest copy of the driver available.

http://www.guru3d.com/files-details/display-dri...

You can head to either the card manufacturer or device manufacturer to get the newest driver.

Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.