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Cant Upload Documents or add any attachments while In my Email, or DocuSign, or any program.

Anonymous
2021-07-08T22:51:07+00:00

When trying to add an attachment to any document, I'm receiving a message that states working on it and it appears to be set and stuck on downloads. I cant select another option or folder as it is frozen at that point.

It shows me all the folders on the left hand side as usual, but it's stuck there at that point and says "Working On It" and freezes. It then states that it must notify Microsoft. I don't care what window or browser I'm working in, it does the exact same thing.

Please help, this is driving me crazy. I'm having to go to my file folder to drag and drop the file, but all applications are not allowing me to do this.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-09T00:28:07+00:00

    Hi AJ. I'm Greg, an Independent Advisor.

    Since the only thing in common is File Explorer let's try repairs for it first:

    https://www.kapilarya.com/fix-file-explorer-not...

    https://windowsreport.com/fix-file-explorer-pro...

    Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 17 to test a new Local Admin account. Then if necessary continue with the other steps to go over your install most thoroughly.

    Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...

    Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2021-07-08T23:23:09+00:00

    help me anybody know about this.

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  3. Anonymous
    2021-07-08T23:20:28+00:00

    My Gmail and Yahoo! mail account don't be included in my Microsoft account show different error code .example 0x80072eff.

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