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error 0x80070002

Anonymous
2021-07-12T00:18:56+00:00

Can anyone tell me how to get rid of the error code 0x80070002 ??

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-07-12T00:51:57+00:00

    Hi StephenMillsaps

    How are you? I hope you are doing good.

    Welcome to Microsoft Community. I am Juliet, an independent advisor. It's my pleasure to help you today. I know how frustrating this may be for you but I'll do my very best to help you :)

    If you get 0x80070002 error because of failed system update process, which means some files are corrupted. Hence, we should delete those files and try Windows update once again. You can follow these steps to settle the problem manually.

    Step 1 Stop Windows Update service.

    1. Click "Start" button and select "Control Panel". Type "Administrative Tools" in the search box and press Enter.
    2. On the pop-up windows find and double-click "Service". If you are asked to provide administrator password or confirmation, type password and give confirmation.
    3. Click the tab "Name" to sort items alphabetically, after which you can find out Windows Update service easily. Right-click it and select Stop.

    Step 2 Delete corrupted update files in Software Distribution folder.

    1. Open My Computer and double-click drive C where operating system is installed.
    2. Open Windows folder and double-click SoftwareDistribution folder to open it.
    3. Open the DataStore folder and delete all files and folders in this folder. Then back to the SoftwareDistribution folder and double click Download folder to delete everything in it.

    Alternative operation of step 2 is renaming the SoftwareDistribution folder as old if you don't want to delete files. Click Yes if you are prompted by UAC (User Account Control) warning.

    Step 3 Restart Windows Update service

    Follow operations in Step 1 to locate Windows Update service. Right-click it and click Start. Close Service windows and Administrator Tools window.

    I hope it helps! Let me know the results.

    Please Let me know if you have more questions or the above method didn't work for you, I'll be more than happy to assist you further :)

    source:

    https://www.diskgenius.com/how-to/fix-error-cod...

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