Copy and paste problem

Question

I am having problems with my copy/paste function.

I have 2777 photos (JPEG) on a dvd and am trying to copy/paste to a portable 2GB SSD hard drive.

When I open F: where the dvd is, when I click Select All then copy then paste to iDriveWiFi(D): (SSD), it will start pasting. When it gets to a

certain photo, it stops

Then everything stops and if I try to close that window, all I get is the rotating donut and at the top is say "not responding". The only way I can

close my F: drive is to remove the dvd.

This happens on many other photos and I haven't found anything wrong with them. If I left click on those that I have problems with, they open

just like all the others. Here's the properties on the example above:

I don't have any ideas what's going on. Never had this problem before.

Thinking it might have something to do with a memory problem, I ran the Memory Diagnostic tool. No problems found.

Any ideas why I'm having a problem with the copy/paste?

Here's the info on my computer. I have a 1TB hdd.

Answer 1

The one thing I'd like to know is: when I click on a certain photo it opens and is a good photo. If I close it out and right click, copy, then paste to a new location (SSD), nothing happens. If I try to close that process, all I get is a rotating donut.

Don't understand why I keep getting the rotating donut.

Answer 2

Again, thank you for your reply

It is a factory made TDK DVD+R, and has no scratches or other abnormalities. There are no shuffling sounds.

I did try another DVD drive, portable via USB. Same problems.

This morning, there is about 100 clips that I want to copy/paste to the SSD. If I click on one to open it to view, all I get is the "rotating donut".

The problem has to be something in my computer that is preventing the photos to open. If I right click on them, the window to look at the properties opens.

I'm totally mystified what's happening.

Answer 3

Please look at DVD surface, are there some scratches? Is this factory made DVD, DVD-R, or DVD-RW disk? Are there any shuffling sounds from drive when problem occurs?

Can you try another DVD drive?

Answer 4

Thank you Igor for your speedy response.

I did the clean boot. No difference.

If I left click on the 304 link, it takes about 10-15 seconds to open but it doesn't open all the way. The "rotating donut" is there and on the bottom it says loading. See this snip

Then, when I close it, this is what comes up

So, I still don't know what the problem is.

Answer 5

Hi,

My name is Igor, I'm Independent Advisor. I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you.

Please try if the problem exists during clean boot.

https://support.microsoft.com/en-us/topic/how-t...