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BitLocker error

Anonymous
2021-06-11T19:52:32+00:00

Hi,

I have a user that's unable to use BitLocker to encrypt his drive. Whenever he runs BitLocker, he gets a message saying "The handle is invalid". Not sure what this means, I had the user go into the BIOS and clear the TPM chip, but that did not resolve the issue. Any help would be great.

Laptop: HP EliteBook x360 1030 G3 Intel Core i7-8650U @ 1.90GHz 100
15GB RAM

Thanks,

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2021-06-16T08:44:56+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand the concern as BitLocker encryption is giving an error: The handle is invalid.

    However, for concern/queries related to BitLocker encryption, let me help to point you in the right direction. I would suggest you to Ask a question in Q&A forum where you will find professionals with expertise on BitLocker Encryption and that would be the appropriate forum.

    You may also refer these articles for additional information:

    BitLocker To Go FAQ

    BitLocker Group Policy settings

    Regards,

    Aditya Roy

    Microsoft Community – Moderator

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